ACDelco Service Center

Introduction
¡¡ ¡¡The ACDelco Service Center is dedicated to delivering a superior service experience by providing quality ACDelco parts and professional, convenient service for all makes of vehicles. The ACDelco Service Center model is designed specifically to meet the rapidly changing needs of Maintenance and Light repair Services - the fastest growing automotive service segment, with a strong all-makes automotive aftermarket brand, and the backing of General Motors - the world's largest automotive company.
¡¡¡¡ ACDelco brings unparalleled global automotive expertise in technical and customer service training. Almost 100 years of leading edge Automobile Engineering and design expertise, coupled with unparalleled Authorized Service Center Management skills give ACDelco an advantage that can't be replicated by other aftermarket parts brands.
¡¡¡¡ In order to achieve 'world class' customer service, a series of standards for facilities, staff, training, operating, etc. have been developed. ACDelco will strictly enforce the standards throughout the country to ensure the brand promise is delivered to the benefit of the consumers and to the ACDelco Service Center entrepreneurs themselves. To exceed the customer's expectation is where the ACDelco Service Center standards based on.

Value: ACDelco is the global leader in the automotive aftermarket, offering a full-line of quality products and services for all vehicles Studies conclude that the maintenance and light repair industry will increase dramatically, and continue with double-digit growth rates throughout the next 20 years. At the same time, vehicle technology and customer expectations will also create immense challenges for independent repair facilities. Facing such a range of opportunities and challenges, entrepreneurs in China need to join networks with a strong brand, solid training programs, a full line of genuine quality parts with a common warranty platform, that are managed with a true understanding of customer retail service expectations. ACDelco, backed by global automotive leader, is GM "heritage", has the comprehensive product portfolio ¡°all-makes, all models, supported with the strong business and technical training for trade customers. We also provide the business and marketing support adapting to the local environment and needs. Our mission statement: The ACDelco Service Center is dedicated to delivering a superior service experience to every customer by providing quality ACDelco parts and professional, convenient services for all makes and models of vehicles.

Service: ¡¤ Lube, oil & filters ¡¤ Flush and fill ¡¤ Battery replacement ¡¤ Air conditioning service ¡¤ Automatic transmission maintenance ¡¤ Basic suspension repair, shocks/struct replacement ¡¤ Belt/Hose replacement ¡¤ Brake service ¡¤ Charging system service ¡¤ Engine accessories ¡¤ Exterior/Interior lighting ¡¤ Fuel system cleaning ¡¤ Tire service/replacement ¡¤ Tune-up ¡¤ Wiper blade ¡¤ Wheel alignment Commitment: ¡¤ TRUST ¡¤ SERVICE QUALITY ¡¤ CONVENIENCE ¡¤ VALUE Global and China status: ACDelco Service Center Program is developed globally and has spread in 24 countries around the world. Wherever it is, the uniformed image and standard, reputable products and world class service could be found in ACDelco service centers. We're now rapidly expanding the business especially in Asia, Middle East and America. In China, we have tentatively built up ACDelco Service Center channel since 2000, and now with the help of our regional dealers in China, We've successfully opened and operate the platform in Beijing, Zhejiang, Guangdong etc. and we target to expand this channel to 242 this year while maintaining the uncompromising standard. With the extremely increasing market demand in China, we will launch more as scheduled.